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Processing Credit Card Payments on a Credit Card Device

Autosoft -

Credit card payments can be processed on the Cash Receipts, Counter Slips, and Repair Orders screen in Cashier. Your credit card device must be set up in the Cash Receipts System Setup before it can be used to process payments. 

Step 1. Create the cash receipt or pull up the counter slip or repair order that requires payment on the corresponding receipt screen.

Step 2. Once you enter a value in the Amount field and select the credit card from the list in the credit card section of the screen, the CC Payment Processing button becomes active. Click this button.

Cash Receipts Screen


Cashier Counter Slips Screen


Cashier Repair Orders Screen


Step 3. The system sends the payment information to the credit card device. Complete the payment process on the device. You will see the screen below as the DMS waits to receive confirmation back from the credit card reader that the payment processing was successful. 


Step 4. When the payment has been accepted, the returned Authorization Code field will fill in with the returned authorization code for your reference. This will be saved with the receipt and will print on the receipt if it was selected to do so in the Credit Card Device Setup.


Note: If the payment processing times out or the credit card is declined, the system will display a "Cancelled" message indicating you can try processing the payment again or select a different payment method. Click Try Again to send the information to the credit card reader again or Different Method to return to the receipt screen to select a different payment method. 



Tip: If Autosoft DMS cannot communicate with the credit card device or you are having issues with the credit card device, you can contact Worldpay support by Email at channelsupport@worldpay.com or by phone at 1.800.846.4472.




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