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Testing a Credit Card Device Connection

Autosoft -

Testing the credit card device connection ensures the device is connected and communicating with Autosoft DMS. 

Step 1. Click Cashier on the Autosoft DMS main menu.

Step 2. Click Cash Receipts on the Cashier main menu.

Step 3. Click System Setup on the Cash Receipts menu.

Step 4. Click CC Setup on the bottom of the Cashier Parameters screen. The Credit Card Device Setup screen appears.

ClickCCSetup.jpg

Step 5. Click the device name in the Devices list.

MyDevices.jpg

Step 6 Click Test Connection.

Step 7. The DMS will attempt to communicate the the credit card device. 

If the DMS successfully connects to the credit card device, it will display a message indicating the connection with the device was successful. Click OK to acknowledge the message. 

TestConnection2.jpg

If the DMS cannot connect to the credit card device, it will display a message indicating it could not make connection to the device. Click OK to acknowledge the message. 

 

Tip: If Autosoft DMS cannot communicate with the credit card device or you are having issues with the credit card device, you can contact Worldpay support by Email at channelsupport@worldpay.com or by phone at 1.800.846.4472.

 

 

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