Customer orders remain in the processed order que until they are pulled to a counter slip or repair order, flagged “S” for “sold,” or flagged “P” for “picked up.” Orders flagged “O” for “ordered” and “I” for “in stock” remain in the processed order que until the status is changed or the order is pulled. Therefore, it may be necessary to remove orders from the order que once they become older than a certain number of days. If you do not remove these orders, they will remain in the processed order que indefinitely.
Step 1. From the Parts Inventory menu, select Resupply & Returns. The Resupply and Return menu opens.
Step 2. Click Order Que - Special Orders to open the Special Orders/Order Que menu.
Step 3. Select Purge S/O Que Prior. A box opens to the right of the menu option.
Step 4. In the Purge Prior To field, type the date you want to use as the cutoff date. All orders dated before this date will be deleted. Type the date in an eight-character format with or without slashes (mm/dd/yyyy or mmddyyyy). If you do not use slashes, press ENTER to continue.
Step 5. Click OK when prompted to verify you want to purge the orders.