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Inquiring on an Ordered Part

Autosoft -

While viewing the Order Que, you can use the Inquire On Ordered Part button on the bottom of the screen to search for a specific part. This is useful for quickly checking the status of a part. You have the option of searching for the part based on the part number or customer’s phone number to expedite the search based on the information available for the ordered part. 

Step 1. Click Queries on the Parts Inventory menu. The Parts Queries screen opens.

blank_parts_queries_screen.jpg

Step 2. Click the View Order Que button. The View Order Que screen opens.

view_order_que_screen.jpg

Step 3. Click Inquire On Ordered Part. The Inquire On Ordered Part screen appears.

inquire_on_ordered_part_screen.jpg

Step 4. Type the part number or customer’s phone number in the Part Number or Phone Number field, respectively. Do not include the area code when searching based on the customer’s phone number.

Step 5. The screen displays all of the parts in the order que that match the criteria you specified. The screen will separate parts on order from parts that have been processed into inventory.

inquire_on_ordered_parts_results.jpg

Step 6. Click Close to close the screen.

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