When customers return parts, you will enter the return as a counter slip to record the transaction. This returns the part to the inventory. The balance on the counter slip will be negative.
Step 1. From the Parts Inventory menu, select Counter Sales. The Counter Parts Sales screen opens.
Step 2. Select the customer or enter the customer’s information.
Step 3. Type the part number.
Step 4. Type the return quantity as a negative number in the Qty field. For example, if the customer is returning one part, type –1.
Step 5. Generate the order.