If you are unable to meet the demand for a part (because the part is out of stock or because you do not stock the part at all), the customer must purchase the part somewhere else. This results in a lost sale. You can log lost sales on the Counter Parts Sales screen. You can generate a report that identifies the lost sales and the total value of the sales. This information can be useful when you are reviewing your stocking practices.
Step 1. From the Parts Inventory menu, select Counter Sales. The Counter Parts Sales screen opens.
Step 2. Enter the customer information as usual and ENTER through to the "working line" fields.
Step 3. Type the part number in the Part Number field. If the part number is not in your current inventory or the quantity entered for a part is larger than the on-hand quantity, the system displays a “Press Alt+F7 to Log Lost Sale” message.
Step 4. Press ALT+F7.
Step 5. The system displays a message indicating it has recorded the lost sale. Click OK to acknowledge the message.
Step 6. If the part is in your current inventory but you cannot meet the demand for the part, the system adds the lost sale to the part’s lost sales totals for the quarter. If the part is not currently in your inventory, the system adds the part number to your inventory records and calls the part “Lost Sale.” The bin for the part is LS, and the stocking status for the part is L for lost sale.