Step 1. The Customer/Vendor account balance must be .00.
Step 2. Move money to the voids account.
Step 3. Depending on whether you want to adjust a customer or vendor account, click on either Trade Receivables or Trade Payables, respectively, on the Dealership Accounting main menu.
Step 4. Click Customer Information.
Step 5. On the Customer Information screen, change the letter in the Bal/Detail Forward (B/D) field to either B or D, depending on which you are setting.
Step 6. Click Save.